Privacy Policy
ReignHouse ("ReignHouse," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through reignhouse.ai (the "Site"), how we use and share it, and the choices and rights you have. By using the Site or submitting an application, you agree to this policy.
01Information we collect
Information you provide. When you submit an application or contact us, we collect the information you give us, which may include your name, email address, phone number, the type of real estate business you operate, how you heard about us, your number of active deals or projects, your approximate annual revenue range, the average value of your projects or listings, your situation after a system is built, whether you work with assistants or coordinators, your operational challenges, how long they have persisted, and your goals for the next ninety days.
Information collected automatically. When you visit the Site, we may automatically collect limited technical information such as your device type, browser, general location derived from your IP address, pages viewed, and how you arrived at the Site, through cookies and similar technologies.
02How we use your information
We use your information to review your application and assess fit, to contact you about an Operations Assessment, to provide, maintain, and improve our services, to process payments for services you request, to respond to your inquiries, to send service and marketing communications you have agreed to receive, to maintain the security of the Site, and to comply with our legal obligations.
03Communications consent
If you provide your phone number and check a consent box on our form, you consent to receive text messages from ReignHouse. The transactional consent covers messages about your appointment, such as confirmations, reminders, and scheduling updates. A separate, optional marketing consent box covers promotional messages. Checking either box is optional and is not required to submit the form or to receive our services. Message frequency may vary. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and reply HELP for help. You can opt out of marketing emails using the unsubscribe link.
We do not sell or share your phone number or your SMS consent with any third parties or affiliates for their marketing. Phone numbers and consent collected for text messaging are used only by ReignHouse to send the messages you requested and are shared only with the messaging provider that delivers them. SMS opt-in and consent are never shared with third parties for marketing purposes.
04How we share your information
We do not sell your personal information. We share it only as follows: with trusted service providers who perform functions on our behalf, such as customer relationship management, scheduling, payment processing, communications, analytics, and hosting, and only as needed for those functions; when required by law, legal process, or to protect our rights, safety, or property; and in connection with a merger, acquisition, financing, or sale of assets, in which case we will require the recipient to honor this policy. All service providers are bound by confidentiality obligations.
05Cookies and analytics
The Site may use cookies and similar technologies to operate, to remember preferences, and to understand how the Site is used. You can control cookies through your browser settings. Some features may not function properly without them.
06Data retention
We retain your information for as long as needed to fulfill the purposes described in this policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements, after which we securely delete or anonymize it.
07Data security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
08Your privacy rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to request correction or deletion, to request a copy in a portable format, and to opt out of the sale or sharing of personal information and of certain targeted advertising. We do not sell or share personal information as those terms are defined under applicable law. We will not discriminate against you for exercising these rights. To make a request, contact us using the details below. We will verify your identity before responding and will respond within the time required by applicable law. You may use an authorized agent to submit a request on your behalf.
09Children's privacy
The Site is intended for business owners and is not directed to children. We do not knowingly collect personal information from anyone under eighteen. If you believe a child has provided us information, contact us and we will delete it.
10Third-party links
The Site may link to third-party websites or services that we do not control. This policy does not apply to those sites, and we are not responsible for their practices. Review their privacy policies before providing information.
11Where your information is processed
Your information is processed in the United States. By using the Site, you understand that your information will be handled as described in this policy.
12Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page, and material changes will be reflected here.
13Contact us
For questions about this policy or your information, contact us at hello@reignhouse.ai or 770-904-1747. For formal privacy requests or legal matters, contact legal@reignhouse.ai.